#1 trusted IT company — Dominican Republic
Reliable technology for companies that want to grow
Over 12 years helping Dominican businesses with modern, secure and scalable IT solutions. Expert support, solid infrastructure and personal attention.
- Years of experience
- 12+Years of experience
- Satisfied clients
- 200+Satisfied clients
- Support available
- 24/7Support available
- Network uptime
- 99.98%Network uptime
We work with
We work with Microsoft, Google, Cisco, Fortinet, Ubiquiti, HP, Dell, Veeam, Hikvision, Kaspersky.
Services
Everything your company needs, from a single provider
Twelve services that cover everything from the cable in the wall to the campaign that brings in new customers.
- Perimeter firewallProtected
- Automatic backupCompleted 03:00
- Corporate network99.98% uptime
- Microsoft 36548 active users
About us
Twelve years solving what others find too big
Clátsua was founded in 2014 with a simple idea: a Dominican company should not have to choose between a technician who never answers and a multinational that charges in dollars and takes a week to respond.
Today we are the technology partner of more than 200 companies across the Dominican Republic. We set up their networks, protect their data, manage their email and answer the phone when something breaks.
Learn more about us- Technicians certified by Microsoft, Google and Cisco
- Average response time under 2 hours
- 24/7 emergency support for clients with a contract
- Clear reports for every intervention
- Documentation and passwords always handed over
Software
Four management systems, two built by us
Software built for Dominican businesses, with setup, training and support included.
Why us?
What sets us apart from the usual technician
Lightning-fast response
Average response time under 2 hours. When your operation stops, every minute costs money.
Scalable solutions
We design infrastructure that grows with you, without rebuilding it every time you open a new location.
Enterprise security
Firewalls, automated backups and continuous monitoring. 99.9% protection against known threats.
Certified staff
Technicians with current Microsoft, Google and Cisco certifications. We do not improvise with your infrastructure.
Strategic partnerships
We work directly with the manufacturers, which means better prices and first-tier support for you.
Reports and transparency
Clear reports of what we did, what we found and what we recommend. No jargon to justify invoices.
Our process
How we work with you
Four clear steps, with no surprises halfway through.
- 01
Initial assessment
We visit your company, audit your current infrastructure and spot the critical points. Free and with no commitment.
- 02
Tailored proposal
We present a plan with clear scope, timeline and costs. We prioritize what is urgent and plan the rest.
- 03
Expert implementation
We execute with certified staff, scheduling the work so your daily operation is never interrupted.
- 04
Ongoing support
Monitoring, preventive maintenance and permanent assistance. We stay long after the installation.
Testimonials
What the companies that already work with us say
Twelve years of relationships that hold up on results, not on lock-in contracts.
Frequently asked questions
What people usually ask us
What IT services does Clátsua offer in Santo Domingo?
We offer business IT support, networks and infrastructure, cybersecurity, cloud computing, backup and recovery, IT consulting, Microsoft 365, Google Workspace, security cameras, preventive maintenance, web development and digital marketing. We also build our own software (Menú-Click and ReservaTab) and resell BellaPOS and RestBar Plus.
How fast do you respond to a technical emergency?
Our average response time is under 2 hours. For clients with a support contract we handle emergencies 24/7, and for full service outages the response is immediate.
Do you serve companies outside Santo Domingo?
Yes. We provide remote support across the entire Dominican Republic and make on-site visits in Santo Domingo and Greater Santo Domingo. For other provinces we arrange scheduled visits.
Does the first consultation have a cost?
No. The initial assessment is free and with no commitment. We visit your company, evaluate the infrastructure and present a proposal with clear scope and costs.
Do you work with small businesses or only large ones?
We work with companies of all sizes, from 5-computer offices to companies with several branches. Solutions are sized to your real operation.
What certifications does your technical staff hold?
Our team holds current Microsoft, Google and Cisco certifications, and maintains ongoing training in the technologies we implement.
Shall we talk about your infrastructure?
Book a free assessment. We visit your company, review what you have and tell you clearly what is worth improving and what can wait.